Refund Policy*
At Covering Taxes, we are committed to providing exceptional services to our valued customers. We understand that unforeseen circumstances may necessitate a refund request. To ensure transparency and clarity, we have outlined our refund policy below.
Eligibility for Refunds
Refunds are applicable to customers who have utilized our paid services within the last 30 days. We recognize that refund requests can arise for various reasons and offer refunds under the following conditions:
Commencement Delay If the Covering Taxes team fails to initiate the assigned activity within 24 hours of receiving your payment, you are eligible for a full refund. Your satisfaction is paramount, and we strive to begin your requested service promptly.
Government Deadline Compliance Should the Covering Taxes team fail to meet the specified completion date set by the Government of India, you are entitled to a full refund. We understand the importance of adhering to government-regulated timelines and are committed to reimbursing your payment if we do not meet these deadlines.
Refund Process
Initiating a refund request is straightforward and designed to ensure your satisfaction. If you believe you qualify for a refund, please contact our dedicated customer support team within 30 days of your service purchase. When making your request, kindly provide one of the reasons specified above and any additional relevant information about the issue you encountered.
Upon receiving your request, our customer support team will review it promptly and with utmost care. We prioritize your satisfaction and will determine the appropriateness of the refund based on the details you provide.
Refund Timeline
Once your refund request has been reviewed and approved, we aim to make the refund process as seamless as possible. The refund will be processed within 14 business days from the date of approval. We will issue the refund using the same payment method used for your initial service purchase, ensuring a secure and prompt transaction.
We value your trust and strive to deliver exceptional service consistently. However, please note that we reserve the right to decline a refund request if we believe it is fraudulent or if the customer is in breach of our terms and conditions.
Policy Changes
Our refund policy is subject to change, and any updates will be applied without prior notice. If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact our customer support team. Your satisfaction is our priority, and we are here to assist you in any way we can.
Contact Information
For any inquiries or to initiate a refund request, please contact our customer support team:
- Email: coveringtaxes.com@gmail.com Phone: +91 8236088452 (Operational Hours: Monday to Friday, 10 am to 6 pm)
We are dedicated to ensuring your financial well-being and providing a transparent and efficient refund process.